Shipping Policy

Last updated: July 2026

Every little treasure deserves a safe journey home. Here's everything you need to know about how we carefully pack and send your new treasure on its way. 💛

Where We Ship

We currently ship within the United States, including P.O. boxes and APO/FPO addresses (via USPS).

As FluffyHunt grows, we hope to welcome fellow pet lovers from around the world. If you're outside the US and hunting for something special, we'd love to hear from you—it helps us plan where to hunt next!

Processing Time

Orders are carefully packed and shipped within 1–3 business days (Monday–Friday, excluding US holidays).

During product launches or holiday seasons, processing may take a little longer. If that happens, we'll keep you updated every step of the way.

Shipping Rates & Delivery Time

Order Total	Shipping	Transit Time
🎉 FREE SHIPPING Orders $35.00+ ship free within the U.S.	FREE	3–5 business days
Almost There! Orders $20.00–$34.99	$3.99	3–5 business days
Happy Mail Orders up to $19.99	$5.99	3–5 business days

Good to Know 💡 Transit time begins once your package is on its way, after the 1–3 day processing window. Most orders arrive within 4–8 business days, though delivery times may vary depending on your location and carrier delays.

Shipping rates, delivery estimates, and carrier services are subject to change without prior notice.

Shipping Carriers

We currently ship with trusted carriers such as USPS, UPS, and UPS Mail Innovations, depending on the size of your order and destination.

Tracking Your Treasure

As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your treasure's journey home.

Please allow up to 24 hours for tracking to update after you receive the email.

Address Changes

Need to fix a typo or change your shipping address? Contact us as soon as possible after placing your order. Once a package has shipped, we're unable to redirect it.

Please double-check your shipping address before placing your order, as we're unable to replace or refund packages delivered to an incorrect address provided at checkout. 🐾

Delayed, Lost, or Damaged Packages

Once in a while, a package takes a detour. If your tracking hasn't updated in several days or your order seems lost, contact us and we'll investigate with the carrier right away. Once a package is marked as delivered by the carrier, FluffyHunt is not responsible for lost or stolen packages.

If your item arrives damaged, please reach out within 14 days after delivery with a few photos of the item and packaging. We'll always do our best to make things right. You can find more details in our FAQ.