Frequently Asked Questions
Have a question? You’re in the right place!
Here are some of the questions we hear most often. If you can’t find what you’re looking for, just visit Help Me Hunt—we’re always happy to help.
What is FluffyHunt?
FluffyHunt is a little corner of the internet for people who can’t resist adorable cats, dogs, and the tiny treasures inspired by them.
Every item is chosen because it made us smile first—and we hope it’ll make you smile too.
Why is it called FluffyHunt?
Because we’re always hunting for adorable little finds for fellow pet lovers.
If it’s cute, practical, or simply makes everyday life a little happier, it’s exactly the kind of treasure we love to share.
Where do you ship?
We currently ship within the United States.
As FluffyHunt grows, we hope to welcome fellow pet lovers from around the world.
How long does shipping take?
Orders are usually processed within 1–3 business days.
Once your little treasure is on its way, you’ll receive a tracking email so you can follow its journey home.
Why are some items sold out?
We’re still a small business, so many of our products are imported in small batches while we learn what fellow pet lovers love most.
If your favorite item is sold out, please visit Help Me Hunt and let us know—we’ll do our best to bring it back!
Will you restock sold-out products?
If enough fellow pet lovers are hunting for the same treasure, absolutely!
Every request helps us decide what to restock next.
Can I return my order?
Yes!
If you’re not completely happy with your purchase, please contact us within 14 days of delivery.
We’ll do our best to make things right.
My item arrived damaged. What should I do?
Oh no! 😿
Please contact us within 14 days of delivery and include a few photos of the item and packaging.
We’ll work with you to find the best solution as quickly as possible.
Can I request a product?
Absolutely!
One of our favorite things is hearing what fellow pet lovers are hunting for.
Visit our Help Me Hunt page and tell us what you’d love to see—we really do read every request.
Can you help me find a product that isn’t on your website?
We’ll certainly try!
While we can’t promise we’ll find every treasure, we’ll do our best to hunt it down.
Who’s Luna?
Luna is the little cat who inspired FluffyHunt.
She appeared in front of our garage one spring day in 2022 and completely stole our hearts.
Today she’s our Chief Happiness Officer, professional belly-rub enthusiast, neighborhood greeter, and occasional product inspector.
You’ll probably spot her all around our website—and definitely on Instagram.
🐾 Still have a question?
Didn’t find the answer you were looking for?
Visit our Help Me Hunt page—we’d love to hear from you!